Customer Support & Stairlift Aftercare
We’re here whenever you need us.
Whether you’ve bought a stairlift, have just had your home survey or are still at the very start of your stairlift buying journey, we’re here to help. We want to tell you how we can help you, give you as many options as we can and get you moving freely about your house again. We’ll help you restore your independence and get you back to feeling like the master of your home.
Any question you may have, big or small, we’re just a phone call away.
Your first call
From your first contact with us, we want to help you find a stairlift that will be the most comfortable for you. It’s a personalized service. That’s why our skilled consultants take the time to ask you all the right questions, so we can figure out what you’re looking for and how best to make you feel safer in your own home. Our phone consultants listen to you and might even advise you on the best option to meet your needs, but they’re likely to leave that to our specialist advisors who come to your house and carry out a survey. Only by meeting you and seeing your house can we be sure to give you the best, most accurate advice for your specific needs.
Technical Assistance & Aftercare Service
Once you’ve bought your stairlift, we’re still here for you. We’re always happy to hear from you, so whether you have more questions or are unsure about anything, give us a call and we can help you out.
On the off-chance something doesn’t go completely to plan, you get a market-leading warranty on your new stairlift, which includes a call-out service to anywhere in the USA. And we have a number you can always call for technical assistance, just in case.