How to Choose and Buy a Stairlift for Elders | Stannah

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Stairlift Buying Guide

How to Buy a Stairlift
Our aim is to make life easier for you.
So we break the process of buying a stairlift down into 3 simple steps.


Stair Survey

We visit you to assess your stairs and work out how to help you get the most out of your home. Just as we are all unique, each house is different, and so is every stairlift.



Once we’ve agreed on what you want, we give you a free quote on the spot, with no obligations. Then you can think about it and make your decision.



Before you know it, a technician will be installing your stairlift. It takes less than a day and they'll make sure you're comfortable using it before they leave.

Why do I need a stair survey?

Phone assessment

The first specialist you meet is on the other end of the phone. Our knowledgeable consultants are trained on our full range, so they ask you specific questions to find out precisely how we can help. They will also want to know all about your stairs, whether they’re straight, curved, indoors or outdoors.

The next step is a free stair survey from one of our specialist advisors.

  • A phone consultant will ask what day is best for you and set up a visit as soon as possible.
  • One of our specialist advisors then comes to your house, talks to you, finds out what you need and measures your stairs.
  • It’s important that they measure your stairs to see how a lift will fit.
  • Then, our specialist advisor tells you which stairlift best suits your needs. Absolutely free of charge.
  • That’s when they give you a quote. We want you to have all the information and time you need to make a decision that’s right for you.
stairlift assessment

How do I get a stairlift quote?

Our stairlifts are made to fit you and your house. Whether you get a quote online, over the phone or during an in-person sales meeting, we’ll guide you through the process and make sure you have access to the options you need. Step-by-step, we will gain an understanding of the particulars of your stairs and to help you figure out exactly what you need to get your independence back. One thing we can tell you is that regardless of how you choose to get a quote from us, the information is free and comes with no obligation to buy. We want you to have all the information, so you can be sure that you’re making the right decision. Give us a call to schedule a phone or in-person stair survey; or, buy or rent a stairlift online today.

The price of your stairlift may vary depending on:

  • the chair you choose
  • the length of your stairs
  • if your stairs are straight or curved
  • which options and features you need to make you as comfortable as possible

We want to provide as much information as we can online but you may have other questions. If you’re unsure about anything, give us a call! Our friendly team will be happy to help.

We can tailor your Stairlift to you

We can tailor each stairlift to fit your needs. It doesn’t matter if your stairs are straight, curved, indoors or outdoors, narrow or wide, steep or shallow, whether you have painful knee joints, a heart condition, reduced mobility in your lower body or back problems – we can help you conquer your stairs again. We offer different designs that can be customized to give you the easiest and most comfortable one for you.  And you can even choose the color of the upholstery. A button to fold the footrest up means you don’t have to bend over at the top of the stairs, and the ergonomic seat belt can be done up with one hand. There’s a lot more that goes into your stairlift. Our advisors can tell you about each and every option and how it can make your life easier.

stannah stairlifts for straight stairs

Straight Stairlifts

A practical, elegant way of navigating your stairs, a straight stairlift takes you up and down effortlessly.

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stannah stairlift for curved stair white color

Curved Stairlifts

A stairlift helps you to save energy for the things that make you happy. Imagine how far the energy you’re using getting up and down the stairs could take you.

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stannah stairlifts for outdoor stairs

Outdoor Stairlifts

Whether there are steps up to your front door, out to your backyard, down to a driveway or to reach a sunny patio for your morning coffee, we can make the spaces you love accessible again.

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stannah technical assistance

How is a stairlift fitted?

Our friendly technicians come to your house and do it all for you. You can even watch if you’re interested. Because our stairlifts are attached to the stairs and not the wall, they’re quick and easy to install. Support legs are screwed into the stairs for maximum safety, and our technicians always clean up when they’re done. Once it’s installed, they take the time to show you how it works and won’t leave the house until you’re happy and comfortable using your new stairlift.

Stairlift installations are:

  • Included: There's no extra cost for installation
  • Quick: It usually only takes about three hours to install a stairlift
  • Clean: Our technicians will clean up any dust from the installation before they leave
Call us now to schedule your free home visit
...or request a call