Stair Lift Installation & Delivery Requirements | Stannah Stairlifts

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How a Stairlift is Installed

A Stairlift installation doesn’t involve extensive building work. One day is all it takes to get your whole house back. No mess. No fuss.


No building work? Then how are stairlifts installed?

A stairlift attaches to your stairs, not the wall. That means no damage to your walls and very little disruption to your home. You won’t need planning permission and you don’t need to worry about taking up your carpet for a chairlift or stairlift installation.

Watch the film

What happens during a Stairlift installation?

The installation itself should only take a couple of hours. It is a quick process that won’t cause too much disruption to you or your home.

You can be home during the stairlift installation, and you can even watch our friendly technicians as they work. The only thing to consider is if you’re sensitive to dust. If you are, you might not want to be too near your stairs as there is some light drilling involved in the process but rest assured we’ll always clean up after we’re finished. It’s all over very quickly, and before you know it, you’ll have your independence back.

The average time taken for a stairlift installation is:

4 hours

When we talk about your stairlift installation, we want to make sure you know it’s not just a turnkey project. We go one step further in making sure you’re 100% confident you know how to use your stairlift safely and comfortably before we leave your house.

We don’t do things by halves.

stannah Play

What happens after my stairlift is installed?

When our technicians are done with the installation they give you back your house just the way they found it. But with one added benefit: your independence.

stannah after installation of the stairlift

After the installation

What happens after my stairlift is installed?

Once your stairlift is safely installed, our engineers give you a thorough demonstration to show you exactly how to use it. They want to make sure you are completely safe and comfortable using your new purchase – and won’t leave until you’ve got the routine down.

You’ll be surprised how well it fits into your home, and when it’s neatly folded away, there’ll still be space for other people to use the stairs.

using stannah stairlift starla 600

Support network

What happens after the technicians leave?

When you buy a Stannah stairlift, you also get a support network. We’re ready and waiting to help you whenever you may need it. Our technicians explain how your stairlift works before they leave your house, but if you have any more questions after they leave, you can always give us a call.

We’re always happy to answer any questions you may have - big or small. Our team has had extensive training on our products, so chances are they can help you over the phone. However, if they can’t, we will come to you. We have technicians based all over the US ready to help you feel safe and comfortable in your home.

Stairlift Installation Requirements

How should I prepare for a stairlift installation?

  • Remove photos or plant pots from the stairs

    Before the technicians come to install your stairlift, you should look for obstructions on the stairway. The sales consultant will have made a note of things like window sills and heating pipes, but if you have plant pots or photos in the way of where your stairlift will be, you should remove them to help the technicians.

  • Take pictures of the stairs before installation

    If you’re concerned about damage being done to your house, you could take a picture of the stairs before installation for added peace of mind, but our technicians are always very careful and clean up after themselves; so the only difference you should spot is your new stairlift.

  • Plugs near the staircase

    The only requirement for a stairlift is a plug near the staircase to plug the lift into (this is checked during your initial home visit). Your stairlift runs on batteries, but plugging it into the outlet ensures that they’re constantly charging. If there is a power outage, you won’t get stuck on your stairs, your lift will keep working to keep you safe.

We want to get your stairlift fitted as soon as possible to get rid of the stress and fear your stairs used to inspire, and get you feeling unstoppable. As soon as you order your lift, we’ll try to schedule the most convenient time for you, and fit your stairlift to give you your independence back.

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Need a Contact-free installation?

For those who have an immediate need for a stairlift, but want to limit personal contact with others, we offer contact-free installations. That means minimizing direct interactions, maintaining social distance standards and utilizing protective gear. Here are some of the steps we take during our contact-free installation process.

  1. Our installer will notify you before arrival. Before the technician arrives, we’ll call, so you can leave the door open and wait in a nearby room.
  2. Installers are equipped with gloves, safety masks, and disinfectant wipes.
  3. We’ll follow social distancing guidelines throughout the installation, answering any questions you might have from a safe distance.
  4. After your installation has been completed, we’ll thoroughly wipe down your stairlift, making sure it is clean and ready for use.
  5. Next, we’ll demonstrate how to use your stairlift at a safe distance or you can schedule a remote demonstration later.
  6. Where possible, we offer digital documents, rather than traditional handover paperwork.
  7. Company vehicles are wiped down regularly, especially in the high-touch areas.
  8. Although they’ll be wearing gloves in your home, all employees have been instructed to wash their hands frequently.
  9. Our installers are also taking common-sense measures at home to limit their exposure.
  10. Any employee showing symptoms of illness or feeling unwell will be asked to stay home.