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Choosing the Right Stairlift: Where to Look and What to Look for

When choosing a stairlift for you or a loved one, there are certainly a lot of factors to consider. Are your stairs straight or do they take a turn? Is this a short-term fix or a long-term solution? Of course, price is a factor too. But, a stairlift isn’t an everyday purchase. So, what questions aren’t you asking?

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Quality Customer Service

Are you in need of help? From the moment you first contact us, you have our complete attention. And that continues on, during the initial site assessment, through the installation, maintenance, servicing. If you encounter a problem along the way, rest assured: Our technicians are never far away!

How long will you be living in your home?

Stannah offers buybacks and short-term rental plans for those who need a stairlift for only a short time. When planning for a stairlift, it’s good to have a general idea of how long you plan to live in your home. If you plan to stay longer than 18 months, purchasing the stairlift outright is probably the best decision.

Are there specific mobility restrictions to consider?

Mobility can be inconsistent from day to day, and it can change significantly over time. So, it’s important to avoid basing your stairlift choice on your “good days”. Think about how things might change over time. What features might you need in the future? A powered swivel might not be necessary today, but it could be something that makes your journey easier down the road.

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How reputable is the company?

Before buying a stairlift, make sure that the company is honest and reputable. How long have they been in business? Are there any recalls on their products? What are their customers saying about them? Knowing who you’re working with and what to expect from them can be just as important as the stairlift you choose.

Stannah expert advices people about a chairlift

Want to learn more? Give us a call and we'll schedule you for a free in-home evaluation. You'll receive an exact price quote and answers to all of your questions.

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(508) 520 4051
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Buying a Stairlift for Family or Friends?

Help your loved ones with a chairlift

We’re here to help you, so you can help your loved ones

It might be glaringly obvious to you: a family member or friend would benefit enormously from a Stannah stairlift. But the idea might not be quite so easy for them to accept – even if you’re prepared to buy the stairlift for them.

It’s important to discuss the benefits and advantages with them. If they are finding the stairs a struggle, if you are constantly worrying, if the potential risks are just too great to bear, a Stannah stairlift is able to improve life in ways you may not even realize.

See our tips below

What Stannah Stairlifts Do…

  • They make ascending and descending the staircase as easy as 1, 2, 3.
  • They can be adjusted to fit virtually any staircase. There’s no construction required and it takes less than a day to install one.
  • Stannah stairlifts are designed with a variety of safety features.
  • We stand by their reliability with an extended guarantee.
  • There’s no pressure to buy. Our advisors are there to help you make the right decision. If we don’t think a stairlift is the right solution, we will immediately let you know. Using a Stannah to carry laundry
  • Stannah stairlifts are designed to suit your home. We offer a variety of styles, upholsteries and finishes for you to choose from.
  • Over 600,000 Stannah stairlifts have been supplied and installed the world over, with 98% of customers prepared to recommend us.
  • You can use a Stannah stairlift to carry laundry baskets or groceries up or down the stairs.
  • Stannah stair lifts fold neatly away when not in use, ensuring there is still plenty of room on and around the stairs.

Don’t Stop Enjoying the High Points in Life!

No obligations. No pressure to buy. We are here to advise you. Feel free to ask us any questions. We have the experience and insight needed to give you a full and accurate answer.

Call us toll-free

(508) 520 4051
Request a callback

Making Stairs As Easy As 1, 2, 3

1 Step 1

Arrange an Assessment

Our experts assess your staircase and recommend a stairlift for your home. We give you a clear individualized quote, but no obligations or pressure to buy.

2 Step 2

Let Us Know What You Want

You’ve decided on a Stannah Stairlift? Let us know exactly what you want. We will deliver and install it at the next available date.

3 Step 3


It takes just a few hours for our fully accredited, fully trained technicians to install your stairlift in your home. You’ll then have the freedom to move about confidently, independently and in complete safety.

Find out more about the stairlift that’s perfect for you!

What You Should Demand from a Stairlift and a Stairlift Provider

The right stairlift gives you access to a world of independence. But how do you know which one is the right one? Follow these tips!

  • Get advice from other stairlift owners and users. Find out about their experiences. Feel free to read our customer testimonies or visit a friend or family member who has already taken the step and installed a stairlift.
  • Ask the questions you want to know the answers to. Don’t rush into anything just because someone is looking for a quick sale. Find out about the experience of the salesperson and the technicians. How long have they been doing this? Do they fill you with uplifting confidence or a horrible sinking feeling?
  • Demand a stairlift suited to you, your home and your tastes – It’s not just about your staircase. It’s about your own needs. And your tastes and expectations. Your stairlift consultant has to take you and your preferences into account. How else will you find the stairlift that is right for you? For example, at Stannah this always begins with a no-obligation consultation with one of our friendly advisors. It’s where we assess how we can meet your needs while also letting you know exactly what will fit your unique situation.
  • Most importantly: Make sure it is safe – Only allow an accredited stairlift technician to work on your installation. All their products must meet the strictest safety standards. If you are unsure about this, ask the supplier about safety features or contact us for further advice.

Call our friendly advisors now