Stannah stairlift's bird logo
Call our stairlift experts now toll-free (508) 520 4051

3 simple steps to a Stannah stairlift

Whether you're buying a Stannah stairlift for yourself or a loved one, our knowledgeable advisors will help you through the process.

We're here to help you

Stannah Stairlifts phone advisor

We've been designing, manufacturing and fitting stairlifts for more than 40 years. There's not a stairlift situation that we haven't seen.

So please don't be afraid to call with your questions - we'll be more than happy to help.

When you call us on the phone, we'll ask you whether the people planning to use the stairlift have any particular special requirements and wheher your staircase is straight or curved.

Sarah, the Stannah advisor was both helpful and a delight to talk to, she made the whole process easy to understand and less daunting for me.

Mrs. Bloom

To speak to our advisors or to book a FREE no-obligation appointment on a date and time that suits you call:

Speak to our friendly advisors now
(508) 520 4051

Did you know...

Our phones get answered 24-hours a day, seven days a week, 365 days a year. And, if there’s ever a problem, our technicians are based locally, ready to help.

Book a FREE no obligation home appointment

When our advisor visits your home, he or she will talk with you about what you need out of a stairlift.

Appointments last about 1 hour or less depending on your needs

What is a stairlift assessment?

Couple talk on the phone with Stannah

A stairlift assessment is a short home visit, lasting about an hour, during which we’ll measure your stairs, review your options and give you a definite price quote.

There are different models and styles to choose from, so we want to make sure you get the right stair lift for your needs.

For those who are unsure if a stairlift is the right choice, the stairlift assessment is a great opportunity to learn more and have your questions answered.

Our professional Sales Advisors are experienced, friendly and looking forward to helping you make the right decision for you and your home.

What will happen during the appointment?

Couple talk with Stannah advisor in their home

We’ll help you decide exactly which of our products is right for you:

  • Our professional Sales Advisor will measure your staircase, using the latest technology.
  • We’ll review the various options available to you.
  • We’ll answer any questions you might have regarding pricing, installation, warranty and service.
  • At the end of the visit, you’ll get a full price quote, detailing the options discussed during the assessment.

Your consultant will leave you with a fixed, written quotation that you can decide on in your own time.

What will happen following the appointment

To speak to our advisors or to book a FREE no-obligation appointment on a date and time that suits you call:

Toll-free (508) 520 4051

Did you know...

Our phones get answered 24-hours a day, seven days a week, 365 days a year. And, if there’s ever a problem, our technicians are based locally, ready to help.

9 days

Is the average time from ordering your stairlift to having it installed

When you're ready we will...

Review your chosen order with you

We'll double-check the product options you have chosen

Stannah advisor talks with customer

If you're not sure what to choose?

Don't worry thats why we are here to help you decide

Our advisors or the representatives that visited you, are more than happy to talk through your options with you again in detail

You'll find us to be:

  • Friendly and open
  • Experts in mobility
  • Not pushy. We just want to help you make the right choice

Ready to put your life back on track?

Within a few days*, you can be gliding smoothly up and down your stairs. Make an appointment for a free consultation with one of our experts.

* Depending on your staircase

Call our advisors for FREE
(508) 520 4051

It will only take about half a day.

Your experienced installation technician will arrive promptly as agreed, and get to work quietly and efficiently. We pride ourselves on ensuring that there is no mess and no fuss. We can be all done in a morning and you can be enjoying your new freedom in the afternoon.

3 hours

Is the average time to install your stairlift after the technician arrives at your home

The installation process.

When the technician comes to your house, they'll already have all the parts, measurements and dimensions needed to fit your stairlift.

  • First, your technician will introduce his or herself (some stairlifts require a two technician team). They’ll be recognizable by the company logo and professional attire.
  • The installation consists of fixing the rail to the stair treads, checking the wiring and loading the chair and motor onto the rail. Typically this takes between 2 and 4 hours.
  • The technician will then test the lift to make sure that it is secure and meets all safety requirements.
  • Finally, your technician will show you how to operate the lift, answer any questions you may have and leave you with a detailed instruction manual.
Stannah technician installs a new Stairlift for a couple

The men who came and fitted the stairlift, brought 2 pairs of shoes - 1 just for inside, 1 for outside. They left the house absolutely spotless!

Margaret
Stannah technician fits Stairlift
Stannah technician adjusts Stairlift to users
Stannah technicians give users a demonstration

Did you know...

Our phones get answered 24-hours a day, seven days a week, 365 days a year. And, if there’s ever a problem, our technicians are based locally, ready to help.

Whether it’s a new installation or regular maintenance, you can always expect the highest level of experience and professionalism when working with Stannah

What you're getting

All Stannah stair lifts

  • Have passed a life test: 20 years on the motor; 10 years on all other stairlift parts.
  • Are installed and serviced by a factory trained technician
  • Come with a detailed user manual
  • Are covered by an excellent warranty (ask your local dealer for details).
Stannah technician fitting Stair lift

Ready to take control of your stairs?

Within a few days*, you can be gliding up and down stairs comfortably. Book an appointment with one of our friendly advisors now.

* Depending on your staircase

Call our advisors for FREE Toll-free
(508) 520 4051